Core Value for e-Bike OEMs

Empowering brands to offer official, standardized remote support to their dealer network and end-customers, enhancing brand prestige and customer satisfaction.

  • Empower Your Dealer Network: Equip every one of your authorized dealers with the capability to deliver first-class remote technical support, ensuring consistent and standardized service quality across your entire network.

  • Direct-to-Consumer (D2C) Support: Provide efficient technical support directly from your brand’s experts or regional hubs to DTC customers or those far from service centers via remote connection, eliminating the need for a physical visit.

  • Data Insights & Product Improvement: Gain invaluable insights from anonymized diagnostic data generated through the eBRD Box cloud platform. Analyze common failure modes, improve future product designs, and optimize spare parts inventory.

  • Business Model: License the eBRD Box solution as a value-added service to the OEM, who deploys it across their dealer ecosystem. Generate revenue through platform licensing fees based on the number of vehicles or diagnostic sessions.

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